Privacy Policy

We collect information when users register on our platform and agree to our Terms & Conditions. By using the ShipXpeed platform/website and providing your information, you consent to the collection and use of your data as described in this Privacy Policy.

We collect various types of information, including:

• Personal Information: Name, email address, phone number, shipping and billing address, payment details.
• Account Information: Username, password, and account preferences.
• Transaction Data: Order details, tracking information, shipping history.
• Technical Data: IP address, browser type, device information, and website usage analytics.
• Communication Data: Customer support interactions, inquiries, and feedback.
• Cookies and Tracking Data: We may use cookies to enhance user experience and improve service quality. You can manage your cookie preferences through browser settings.

We use your information for the following purposes:

• To provide and improve our shipping and logistics services.
• To process payments and manage transactions.
• To personalize user experiences and enhance website functionality.
• To communicate with you regarding inquiries, promotions, and updates.
• To comply with legal obligations and prevent fraudulent activities.
• To send marketing and promotional updates, subject to user consent.

We do not sell or rent your personal information. However, we may share it with:

• Logistics Partners: Courier companies and delivery service providers to fulfill orders.
• Payment Gateways: To process transactions securely.
• Service Providers: IT, analytics, and customer support partners assisting in business operations.
• Legal Authorities: If required by law or to enforce our policies.
• Third Parties: Business partners, affiliates, and subcontractors engaged in providing ShipXpeed services.

We implement industry-standard security measures to protect your data, including encryption, secure servers, and access control. However, no method of transmission over the internet is 100% secure.

You have the right to:

• Access, update, or delete your personal information.
• Opt-out of marketing communications.
• Request a copy of your stored data.
• Withdraw consent where applicable.

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

Users who wish to opt out of receiving promotional communications may do so at any time. Additionally, users may deactivate their accounts and uninstall the application if they no longer wish to use our services.

We reserve the right to modify this Privacy Policy at any time for improvement and compliance purposes. Any changes will be posted on this page, and your continued use of the platform constitutes consent to these modifications.

This Privacy Policy and any related terms shall be governed by applicable laws. Any disputes shall be subject to the jurisdiction of the courts in New Delhi, India.

For any questions or concerns regarding this Privacy Policy, please contact us at:

ShipXpeed
Email: support@shipxpeed.com
Phone: 9871670388