Minimize undelivered orders with Shipxpeed. Our automated follow-ups via WhatsApp, SMS, and calls help in getting customer responses, enabling redelivery attempts and reducing return rates.
Learn MoreNon-Delivery Report (NDR) follow-up is the process of resolving failed deliveries by contacting customers and taking necessary actions—re-attempting delivery, modifying addresses, or marking orders as returned.
Shipxpeed’s automated system ensures that every failed delivery gets an immediate follow-up, reducing RTO and improving success rates.
Failed deliveries are flagged, and an alert is generated.
Customers are contacted via WhatsApp, SMS, and calls.
Customers select redelivery, address update, or cancellation
The selected action is communicated to courier partners.
Reduce RTO with proactive follow-ups. Our system engages customers through timely notifications, helping you recover undelivered orders efficiently.
Keep customers informed with updates through WhatsApp, SMS, and calls, ensuring timely responses and improved delivery success.
Reduce the chances of lost shipments with proactive communication and efficient follow-ups.
Lower return shipping costs by minimizing undelivered orders through timely follow-ups.
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